Trichy Engineering College

Our Commitment to Privacy

Trichy Engineering College, in partnership with Ahopez Innovations (technology provider) and Paytm (payment gateway), is committed to handling your personal information with care. This Privacy Policy explains what data we collect, how it is used, shared, and protected in the context of the online fee collection portal.

Information We Collect

When you use this fee portal, the following categories of information may be collected:

➤ Identity information: Full name, roll number, student registration ID, date of birth
➤ Contact information: Email address, mobile number, residential address
➤ Academic information: Department, year of study, enrolled course, fee category
➤ Financial information: Fee amount, payment method type, transaction reference numbers
➤ Technical information: IP address, browser type, device identifiers, session cookies

Note on Payment Details

Full card numbers or banking credentials are never stored by Ahopez Innovations or Trichy Engineering College. These are handled solely by Paytm under their own PCI-DSS compliant systems.

How We Use Your Information

Your personal data is used strictly for the following purposes:

➤ Verifying student identity and fee eligibility
➤Processing and confirming fee payments via Paytm
➤ Generating and issuing payment receipts
➤ Maintaining financial records as required by institutional and statutory regulations
➤ Communicating payment status, alerts, and system notifications
➤ Resolving disputes, payment failures, or reconciliation discrepancies

Data Sharing with Third Parties

Ahopez Innovations shares the necessary student fee data with Paytm exclusively to facilitate payment processing. This data sharing is governed by data processing agreements between the parties and is limited to information required to complete the transaction.

Your data is not sold, rented, or traded to any third party for marketing or commercial purposes.

➤ Paytm: Receives fee data to process transactions (governed by Paytm's own Privacy Policy)
➤ Regulatory authorities: Data may be disclosed if required by applicable law or court order
➤ College internal departments: Finance and administration for record-keeping and reporting

Data Security

Ahopez Innovations employs industry-standard encryption protocols and security practices to protect data transmitted through this portal. These measures include:

➤ TLS/SSL encryption for all data in transit
➤ End-to-end encryption for sensitive fee data shared with Paytm
➤ Access control mechanisms limiting who can view student financial data
➤ Regular security assessments and vulnerability testing

Important Security Disclaimer

Despite best efforts and the use of latest encryption standards, Trichy Engineering College and Ahopez Innovations cannot guarantee absolute security against sophisticated hacking attempts, man-in-the-middle attacks, or cookie-based data theft on end-user devices. Users are responsible for the security of their own devices and network connections. We recommend using a secure, private network when making payments.

Cookies & Tracking

This portal uses session cookies to maintain login state and facilitate a secure payment flow. These cookies are temporary and expire at the end of your session. We do not use cookies for advertising or behavioural tracking.

You may configure your browser to refuse cookies, but doing so may impair the functionality of the fee payment portal.

Data Retention

Fee transaction records and associated student data are retained in accordance with applicable institutional record-keeping requirements and government regulations. Financial records are typically retained for a minimum period as mandated by the Institute's statutory obligations.

Your Rights

Students have the right to:

➤ Request access to their personal data held by the college
➤ Request correction of inaccurate personal information
➤ Raise concerns about data handling with the college administration

Please note that certain data (e.g., statutory financial records) cannot be erased on individual request where retention is legally mandated.

Changes to This Policy

This Privacy Policy may be updated periodically. Any significant changes will be reflected on this page with a revised effective date. We encourage you to review this policy before each use of the portal.